Terms & Conditions



UK VAT will not be charged on any order, including orders delivered internationally.


When ordering online for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from ipapyrus.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.


We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. If the order is a gift, the package is marked "Gift" but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.


Prices on www.ipapyrus.co.uk may differ from pricing within our stores. In addition to this, sales and promotions that appear online may not always appear in our stores and vice versa. The duration of sales and promotions may also be different online and our stores.